Cancellation Policy

VIDEO PRODUCTION FOR SPECIAL EVENTS

INCLUDING BUT NOT LIMITED TO WEDDINGS, CONCERTS, ETC.:

 

(a) Should it become necessary for Client to terminate this Agreement, and the event date is greater than ninety (90) days, DrakeWise Technologies Inc. or DrakeWise Productions, LLC shall be entitled to retain any and all expenditures to date, including but not limited to contracted labor, special orders, rentals and/or proposals costs.

 

(b) If Agreement is terminated within ninety (90) days of the event, DrakeWise Technologies Inc. or DrakeWise Productions, LLC shall be entitled to retain twenty-five percent (25%) of deposit in addition to additional expenditures to date, including but not limited to contracted labor, special orders, rentals and/or proposals costs.

 

(c) If Agreement is terminated within thirty (30) days of the event DrakeWise Technologies Inc. or DrakeWise Productions, LLC shall be entitled to retain any deposit paid and seek any additional losses including but not limited to contracted labor, special orders, rentals and/or proposals costs.

 

(d) If an Agreement is drawn within seven (7) days of the event, Client agrees to pay full (100%) event costs per bid.

 

Should the event be cancelled by DrakeWise Technologies Inc. or DrakeWise Productions, LLC, DrakeWise Technologies Inc. or DrakeWise Productions, LLC will fully refund any deposit within fifteen (15) days of the date of cancellation.  If event is within thirty (30) days, DrakeWise Technologies Inc. or DrakeWise Productions, LLC will reimburse or pay to Client the invoiced difference in costs and expenses that have been incurred by the Client paid to an alternative provider or providers based upon the total proposal bid.  Client shall make reasonable efforts to mitigate damages and obtain substantially similar services.  DrakeWise Technologies Inc. or DrakeWise Productions, LLC responsibility is limited to items covered in the last accepted proposal by Client.  Any additional items are at Client’s expense.

VIDEO PRODUCTION FOR COMMERCIAL USE

INCLUDING BUT NOT LIMITED TO ADVERTISEMENTS, DOCUMENTARIES, ETC. WHERE PRODUCTION MAY INCLUDE PRE-PRODUCTION AND/OR POST-PRODUCTION SERVICES:

 

(a) Should it become necessary for Client to terminate this Agreement, and the event date is greater than ninety (90) days, DrakeWise Technologies Inc. or DrakeWise Production, LLC shall be entitled to retain any and all expenditures to date, including but not limited to contracted labor, special orders, rentals and/or proposals costs.

 

(b) If Agreement is terminated within ninety (90) days of the event, DrakeWise Technologies Inc. or DrakeWise Production, LLC shall be entitled to retain twenty-five percent (25%) of deposit in addition to any additional expenditures to date, including but not limited to contracted labor, special orders, rentals and/or proposals costs.

 

(c) If Agreement is terminated within thirty (30) days of the event DrakeWise Technologies Inc. or DrakeWise Production, LLC shall be entitled to retain any deposit paid and seek any additional losses including but not limited to contracted labor, special orders, rentals and/or proposals costs.

 

(d) If an Agreement is drawn within seven (7) days of the event, Client agrees to pay full (100%) event costs per bid

 

Should the event be cancelled by DrakeWise Technologies Inc. or DrakeWise Production, LLC, DrakeWise Technologies Inc. or DrakeWise Production, LLC will fully refund any deposit within fifteen (15) days of the date of cancellation.  If event is within thirty (30) days, DrakeWise Technologies Inc. or DrakeWise Production, LLC will reimburse or pay to Client the invoiced difference in costs and expenses that have been incurred by the Client paid to an alternative provider or providers based upon the total proposal bid.  Client shall make reasonable efforts to mitigate damages and obtain substantially similar services.  DrakeWise Technologies Inc. or DrakeWise Production, LLC responsibility is limited to items covered in the last accepted proposal by Client.  Any additional items are at Client’s expense.

VIDEO PRODUCTION:

It is our goal to offer the highest quality in Video Production Services to our clients.  Your assistance is very much appreciated by giving us as much notice as possible for all your production and event needs.  We also realize changes and cancellations are unavoidable, yet they are costly to our operation.  We ask that all Production Services be placed fourteen (14) days or more in advance.  Video Services placed within that time may have a 10% service charge added.  We will also not accept cancellations after 12:00 pm for Video Production Services the following day.  The policies for major contract events will be governed by the contract agreement.

SCHEDULE CHANGES

All schedule changes, however small, are subject to a $59.00 schedule change fee. Please know, that schedule changes may be incompatible with our availability — in which case our normal cancellation policy applies.

 

Some schedule changes may affect various reservations including but not limited to crew, equipment, studio, etc.  In such cases, normal cancellation policy applies, and additional reservation and order charges will be applied.

ACTS OF GOD

DrakeWise Technologies Inc. or DrakeWise Production, LLC may terminate this Agreement and suspend fulfillment of all Services, in whole or in part, in the event of acts of God beyond our control, including war, government regulation, terrorism, natural disasters, strikes, civil disorder, curtailment of transportation, or similar emergency beyond our control, making it impossible, illegal, or commercially inadvisable, or which materially affects our ability to perform our obligations under this Agreement in whole or in part. We may terminate this Agreement, cancel any order, or suspend Services without liability for any one or more of such occurrences listed above or similar, upon notice to you within ten (10) days of such occurrence.

DrakeWise

©2018 by DrakeWise Technologies Inc.

Grand Junction, Colorado| Washington D.C. | Alexandria, Virginia | 302-572-WISE| customer.service@drakewise.com